Privacy policy and General disclaimer

Group Bernaerts respects the privacy of visitors (‘you’) to its website, in particular visitors’ rights in relation to the processing of personal data. In order to be entirely transparent towards our visitors, we have therefore formulated and implemented a privacy policy outlining these processing operations, the data we collect, the purpose for which we do so, whether the data is shared with third parties, how long it is kept, what rights a data subject has, and how data subjects can exercise their rights. For any additional information or more general information about personal data protection, see the website of the Belgian data protection authority:

By proceeding with your visit to this website, you accept the privacy policy below and the general disclaimer that has been added to this document. The version of the privacy policy and general disclaimer provided on this website is the only version that applies to you as long as you visit the website, until a new version replaces the current version. We will inform you in advance if there are any important amendments to the current privacy policy or general disclaimer that could have a serious impact on your rights in any way.

Privacy policy

Clause 1 – Who are we?
Brasschaat Financial Holding NV, with CBE number: 0891.958.550, (‘Group Bernaerts’ or ‘we’), is the party responsible for processing your personal data (i.e. the controller) as well as the administrator (the ‘administrator’) of the website.

You can contact us using the details below:

Clause 2 – What personal data do we process and why?
‘Personal data’ is defined as all information about an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity. More specifically, Group Bernaerts processes only the personal data you yourself leave on the website by filling in the information form or by e-mailing us directly: name, telephone number, and e-mail address.

We use the personal data collected on the website through the information form purely in order to answer questions submitted by you, to maintain contact between you and Group Bernaerts, where appropriate, and, if applicable, to process your orders and payments (the lawful basis for processing is a contractual need or consent, depending on the situation).

If we process your personal data any further for a purpose other than those mentioned above, we will notify you of this in advance.

Clause 3 – Do we share your personal data with third parties?
Your personal data is never sold on to or shared with third parties for commercial purposes.

The only ways in which we could pass on your personal data to third parties are:

  • if you give your explicit consent to this in advance;
  • if we have a statutory obligation to pass on your personal data in order to prevent fraud or misuse;
  • if we rely on third parties in order to perform part of the contract with you, in which case we ensure that these third parties also comply with this privacy policy.

In concrete terms, your personal data is shared or can be shared with the following third parties for the reasons indicated:

  • IT partner: for website hosting

Clause 4 – Data retention period
We do not keep your personal data for longer than necessary. This means that your personal data will be deleted from our files after two years have elapsed.

Irrespective of this period during which we keep your personal data, we will also erase your personal data if you explicitly ask us to do so by contacting us via the contact details above.

Clause 5 – Your rights in relation to your data
You have a number of rights that you can exercise by contacting us via the contact details above (see clause 1).

  • You may access the personal data relating to you that are processed by us, ask us to correct inaccurate or incomplete personal data, or erase your personal data, as well as – in certain cases –restrict processing of your personal data or object to the processing.
  • You may have your personal data transferred, either via provision to you in a readable format or via direct transfer by us to a third-party service provider specified by you.
  • You may object to the use of your personal data for direct marketing purposes.
  • You may withdraw your consent for personal data processing granted earlier.
  • You may submit a complaint to the supervisory authority via the details below if you are not satisfied with how we have handled your question or complaint:

Drukpersstraat 35, 1000 Brussels, Belgium
+32 (0)274 48 00

If you come across any personal data while visiting the website, you must refrain from collecting this data, from making any other unauthorized use thereof, and from performing any act that breaches the privacy of the person(s) to whom the data relates. The administrator is in no case responsible in the situations mentioned above.

General disclaimer

Clause 6 – Access to the website
Access to the website and use of the website is permitted strictly for personal purposes only. You may not use this website or the data and information provided on it for commercial, political, or publicity purposes, which includes unsolicited electronic offers.

Clause 7 – The content of the website
All marks, images, texts, commentary, illustrations, animations, pictures, video footage, audio, and all technical applications that can be used to enable the website to function and more generally all components used on this website are intellectual property protected by law. Any reproduction, repetition, use, or adaptation, in any way whatsoever, of the entire website or a part thereof, including the technical applications, is strictly prohibited without advance written permission from the administrator. If the administrator does not immediately take action against any breach, this may not be interpreted as tacit consent or the decision to forego legal action.

Clause 8 – The administration of the website
To ensure the proper functioning of the website, the administrator may, at any time:

  • suspend the access of certain visitors, interrupt this access, or limit access to the entire website or a part thereof;
  • make the website temporarily unavailable for visitors so that updates can be performed.

Clause 9 – Responsibilities
The administrator is in no case responsible for any failure, malfunction, difficulty, or interruption in the functioning of the website that renders the website or one of its functionalities inaccessible. The way in which you seek to connect to the website is your own responsibility. You must take all appropriate measures to protect your equipment and data against, among other things, virus attacks on the internet. You are also personally responsible for the websites and information you consult on the internet. The administrator is not liable for legal action that may be taken against you for using the website or services that are accessible via the internet or on account of infringement of the conditions of the privacy policy, of the general disclaimer, or of both. The administrator is not responsible for any damage incurred by you, by a third party, or by your equipment as the result of your connection to or use of the website. You must refrain from any action against the administrator resulting from this.

Clause 10 – Images and the products offered
No rights can be derived from any of the images accompanying the products, the services, or both offered on the website.

Clause 11 – Applicable law
Belgian law applies exclusively to any dispute related to the current privacy policy, general disclaimer, or both. The competent courts of the district of Antwerp, Antwerp division, have exclusive jurisdiction to hear such disputes.

Clause 12 – Contact
Please use the contact details above in clause 1 if you have questions or would like product information or information about the website itself.